1410937246 ITN ? Professional Services for Cisco Contact from UCCE 11.6 to PCCE 12.6
| Agency: | Jea |
|---|---|
| Level of Government: | State & Local |
| Category: |
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| Opps ID: | NBD17334448523322798 |
| Posted Date: | Oct 25, 2022 |
| Due Date: | Nov 8, 2022 |
| Source: | https://www.jea.com/about/proc... |
The purpose of this solicitation for Professional Services for Cisco Contact from UCCE 11.6 to PCCE 12.6 (this "Solicitation") is to evaluate and select a vendor to provide full platform and application services to migrate JEA from their current Cisco Unified Contact Center Enterprise (UCCE 11.6) platform with CVP, to a newly built Cisco Packaged Contact Center Enterprise (PCCE 12.6) platform in a dual site deployment located in Jacksonville Florida as described in this Solicitation (the "Work") and to determine the best method for JEA to procure the Work with regards to pricing, quality, design, and workmanship.
USE THIS LINK TO ACCES THE SOLICITATION VIA ZYCUS:
https://zsn.zycus.com/guest/genericRegister/JEA074/iSource/436110/
Solicitation Due Date: November 8, 2022
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